If the Client appoints an Instructing Principal as their representative for services carried out by Maven Property Inventories, (hereafter to be known as MPI) it is the responsibility of the Instructing Principal and not that of MPI to make sure the Client is aware of our Terms & Conditions.

It is the responsibility of the instructing party to settle payment for any bookings – regardless of receipt of client funds.

MPI reserves the right to apply interest charge for late payments for any fees more than 14 working days overdue from the date of invoice at the rate of 3% net added monthly. Interest will be applied both prior to and subsequent to any Court Judgment.

Payment is to be made within 30 days of the date of the receipt of MPI's correct invoice. Once an instruction is received for a report to be made, am agreement is deemed to exist between MPI and the Agent under these terms and conditions.

Please note that tenants need to attend Check Ins and Check Outs in order to sign.

If for any reason a tenant is not in attendance,  this is entirely the responsibility of the Landlord and/or instructing agent.

Any subsequent problems with obtaining the tenant's signature are entirely the responsibility of the Landlord and/or agent.

It is the agent's and / or landlord's responsibility to make the clerk aware of the locations of any meters and to ensure that they are labelled and accessible.

Should meters not be located or accessible to read then no readings will be taken and we cannot be held responsible for this. We cannot be held accountable for any discrepancies and the appropriate utility supplier should be contacted.

The inventory report is a fair and accurate report, which describes the property's contents, conditions and cleanliness for rental purposes only.

This document is no guarantee of, or report on the adequacy of, or safety of any such equipment or contents, merely a record that such items exist in the property as at the date of the inventory report and check-in and the superficial condition of same.

The inventory is prepared for identification purposes only and in no way constitutes a valuation or statement of authenticity.

Loft spaces cellars, basements etc will not be included in the report unless they are habitable areas included within the tenancy. MPI will not test any appliaces and will not know whether any of these items are in working order or whether they comply with the relevant safety regulations.

Burglar alarms and smoke detectors are not tested by our clerks. The terms silver, brass, gold, copper, beech, oak, pine etc relate to the description of the colour of the item and not to the composition.

MPI reserves the right to withhold any documentation not fully paid for by the Instructing Principal or Client.
Where the Instructing Principal or client is in arrears no outstanding documentation will be forwarded. All documentation remains the property of MPI until full payment is received.

If an Instructing Principal or the Client fails to turn up at a pre-agreed time to attend a check-in or check-out appointment, a period of 25 minutes clemency will be permitted, after which the check-in or check-out will be completed and forwarded to the Instructing Principal or the Client to sign, assuming that the Instructing Principal or the Client do not turn up before the completion of the check-in or check-out.

MPI reserves the right not to attend Court for any disputes arising out of a dilapidation assessment between Clients if the Company's representative did not attend a check-in appointment or sign on behalf of the Client.

It has to be accepted that any time lapse between the completions of the inventory report and the check-in date cannot be independently verified by Avon Inventories. It has to be acknowledged that some alterations (any amount of damage, items removed or added) to the property may occur within this period.

MPI will, providing the original inventory for services was provided and that this inventory report is completed by MPI go to court to argue any dilapidation assessments on termination of the tenancy, between Clients. A fee will be chargeable.

In the event of a dispute between Clients and all fees have not been paid in full any reports delivered from services remain the sole property of MPI and therefore cannot legally be used without written permission in any Court of Law.

Any circumstances allegedly giving cause for complaint about services provided or an invoice, must be notified by the Client or Instructing Principal on behalf of the Client within 3 (three) working days of the services being completed or receipt of invoice and confirmed in writing no later than 7 (seven) working days as the cause of the alleged complaint arises. The complaint will be investigated and action taken as necessary

The Report prepared by MPI is intended as an independent and informative guide to the Client about the condition of any fixtures, fittings, contents, furniture and décor. The Report enables items to be visually identified, where possible items will be identified by their original manufacturer however, no attempt will be made to ascertain what period an item was produced.

The inventory clerk preparing the Report and /or check-in/out report is not an expert on fabrics, materials, antiques, etc., nor do they allege to be a qualified surveyor. The inventory report should under no circumstances be used as a structural survey report.

In the event that the Instructing Principal or Client give MPI instructions which are followed in good faith and which turn out to be unlawful or to result in an unlawful act or otherwise give rise to any kind of claim you will provide MPI with full indemnity for all penalties, damages, costs and legal expenses whatsoever which may occur as the result of following the instruct

The Fire & Safety Regulations regarding furnishing, gas, electrical and similar services are ultimately the responsibility of the Instructing Principal and or the landlord. Where there is a note on an Inventory Report “FFR label seen” this should not be interpreted to mean that the item complies with the “Furniture & Furnishings (Fire) (Safety) (Amendments) 1993”. It is merely a record that the item had a label as described or similar to that detailed in the “Guide” published by the Department of Trade & Industry January 1997 (or subsequent date) at the time of the Inventory compilation.

The safety of the MPI clerks is of the utmost importance at all times. If any clerk of MPI Inventories feels threatened or un-safe at any time when carrying out their duties, for whatever reason, they reserve the right to leave the property immediately. In this case the appointment will be abandoned.

Please note that it is the responsibility of the Tenant and the Landlord, or the respective Agents, to agree between themselves the accuracy of our reports. Any discrepancies, agreed by all relevant parties, should be notified to MPI within 7 days of receipt of the relevant report, or before a new Tenant has occupied the property, whichever is sooner.

We require client authorisation in via email before we email reports to tenants or authorised third parties.

MPI inventory clerks will not undertake any movement of heavy furniture or appliances; this should be done before inspection to prevent any restriction on observations.

Unless the inventory is carried out in daylight hours the exterior of the premises and the garden will not have been inspected.

It is the responsibility of the landlord or the respective agent and the tenant to agree between themselves the accuracy of this report. Any queries or discrepancies relating to the inventory should be addressed to MPI within 3 days of the inspection.

It is understood by MPI that any property related to the assignment is in sound and safe condition and pose no risk to the health and safety of the clerk. Upon arrival of the assignment if it is not deemed to be the case MPI clerks reserve the right not to enter the property.